The ability to conduct performance appraisals is a key management responsibility, one that must be taken seriously by all parties. Regular performance appraisal provides the backbone for staff development across the year and provides an opportunity for both manager and staff to agree both the standards of work required and how they will be met.
Conducting a successful appraisal draws on a wide range of abilities. The manager needs to be expert at analysing performance, providing feedback, facilitating discussion, resolving disagreements and developing action plans. This course will provide managers with an appraisals blueprint, which will guide them step by step from preparation through the appraisal meeting to the followup.
Delegates will have an opportunity to develop their questioning and feedback skills during role-plays and will have the opportunity to design a bespoke appraisals system for their own organisation (where appropriate).