• Testimonials

    Ocean Learning has a great selection of courses to suite all levels of management and team...

    read more

  • Testimonials

    While I have no wish to push Paul’s rates up, he has been a keynote speaker at the Busin...

    read more

  • Testimonials

    Paul ran the best training course I have experienced thus far in my career. It was always ...

    read more

  • Testimonials

    Just a note to say that yesterday’s Flagship Training was by far the best and most engag...

    read more

  • Testimonials

    I wanted to thank you for what was a fantastic Innovation Skills training event. Every me...

    read more

  • Testimonials

    Paul Kenny was the first external trainer I had come into contact with as my company had a...

    read more

  • Testimonials

    Negotiation training was a commercial priority when I joined The Mill last year. We chose ...

    read more

Twitter

Performance Appraisals

Performance Appraisals - 2 Days

Applicable For: All managers

Overview

The ability to conduct performance appraisals is a key management responsibility, one that must be taken seriously by all parties. Regular performance appraisal provides the backbone for staff development across the year and provides an opportunity for both manager and staff to agree both the standards of work required and how they will be met.

Conducting a successful appraisal draws on a wide range of abilities. The manager needs to be expert at analysing performance, providing feedback, facilitating discussion, resolving disagreements and developing action plans. This course will provide managers with an appraisals blueprint, which will guide them step by step from preparation through the appraisal meeting to the followup.

Delegates will have an opportunity to develop their questioning and feedback skills during role-plays and will have the opportunity to design a bespoke appraisals system for their own organisation (where appropriate).

Key Learning

  • Performance appraisal - a definition
  • The philosophy behind successful appraisal
  • How to set up a performance appraisal system
  • How to sell appraisals to your staff
  • Developing your appraisal form
  • Preparing to appraise
  • How to conduct an appraisal interview
  • Building rapport
  • Question technique
  • Active listening
  • Giving feedback
  • Dealing with different types of interviewee
  • Gaining commitment to action plans
  • How to ensure appraisals are followed up
  • The reasons appraisal systems fail
  • The appraisal systems health check
management logoteam building the role of the manager
Icon1Icon2Icon3Icon4Icon5Icon6NEW SEO Workshop