Navigation Change - 1 Day

Applicable For: All Managers

Overview

The ability to anticipate and respond to change is crucial to all businesses, however, in many organisations the idea of change management is something that is paid lip service and even though the most well informed managers understand the need to embrace change, companies still pay a heavy price for their inability to do so.

Failure to manage the changes that affect our lives and our businesses can result in lost orders, reduced market share, disappointing financial results, lower staff morale and loss of employment.

The aim of this course it to help managers identify the changes that will affect them over the coming years and develop ways of meeting the challenges of change.

Delegates will leave the course with a wide range of techniques for anticipating change and the effect that it is likely to have on the work force. They will gain an increased understanding of what it means to drive change in an organisation and practical tools to help them manage the challenges arising from the change.

Key Learning

• The changes we have experienced
• How change will affect our lives
• What is change management
• What are your options as a change manager
• Why change programmes fail to deliver the promised result
• Eight step model for managing change:
  • Step 1 - Define the reasons for change
  • Step 2 - Analyse responsiveness to change
  • Step 3 - Create a vision for change Step 4 - Create a plan for change
  • Step 5 - Identify and recruit change agents
  • Step 6 - Communicate the change
  • Step 7 - Measuring and managing the impact of change
  • Step 8 - Review and recommend
• Case studies in change management

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