• Testimonials

    Ocean Learning has a great selection of courses to suite all levels of management and team...

    read more

  • Testimonials

    While I have no wish to push Paul’s rates up, he has been a keynote speaker at the Busin...

    read more

  • Testimonials

    Paul ran the best training course I have experienced thus far in my career. It was always ...

    read more

  • Testimonials

    Just a note to say that yesterday’s Flagship Training was by far the best and most engag...

    read more

  • Testimonials

    I wanted to thank you for what was a fantastic Innovation Skills training event. Every me...

    read more

  • Testimonials

    Paul Kenny was the first external trainer I had come into contact with as my company had a...

    read more

  • Testimonials

    Negotiation training was a commercial priority when I joined The Mill last year. We chose ...

    read more

Twitter

Delegation Skills

Delegation Skills - 1 Day

Applicable For: Team leaders and supervisors

Overview

Delegation is a major part of a manager’s role in achieving performance goals through other people. It is, however, a skill that, in many cases, is poorly practised. On the face of it delegation should be simple, a matter of common sense, but given the increasingly complex nature of modern organisations the process of delegation can be fraught with difficulties, while the cost of getting it wrong can be very high indeed.

The aim of this course is to help managers master the art of delegation and to learn how to empower staff to perform at a higher level.

The course will provide delegates with a clear explanation of what delegation is, when delegation is appropriate and when it is not, and some rules and guidelines to ensure that it is successful.

Secondly, we will look at empowerment and how companies and departments can change their culture and structure to develop a workforce that maximises its potential.

Delegates will have ample opportunity to discuss their own delegations and a series of exercises and role-plays will help consolidate the skills learned.

Key Learning

  • What is delegation
  • What is the difference between delegation, directing and abdicating
  • The benefits of good delegation
  • Using delegation as a development tool
  • Delegation as a means of motivation
  • Assumptions that prevent us from delegating
  • The process of delegation
  • Am I delegating effectively? - A checklist for managers
  • Some myths and half truths about delegation
  • A definition of empowerment
  • The characteristics of an empowered workforce
management logoteam building the role of the manager
Icon1Icon2Icon3Icon4Icon5Icon6NEW SEO Workshop