In the modern workplace, the majority of learning is gained through experience. Formal classroom training is an important part of the development process. Coaching, however, has many advantages in terms of flexibility, relevance, individual focus and measurement of results. The challenge facing managers is that coaching is, in many ways, harder to deliver and because it is a less formal process much easier to forget about amongst the pressures and deadlines of running a business.
This course is designed to show delegates how to develop their coaching skills. They will learn how to identify coaching needs and to choose the most effective forms of intervention. They will develop a range of techniques for challenging staff to push themselves out of their comfort zones, to teach them new skills and to provide useful and effective feedback.
Above all they will learn that effective coaching is not time consuming. In fact, in the long term, a coach can increase the amount of productive time on their team, and that time invested in developing staff always creates a greater value return.