Absence Management - 1 Day

Applicable For: All managers

Overview

Effective organisations ensure that they have appropriate systems in place to manage staff absence. Unplanned absences affect quality, productivity and overall organisational effectiveness. Unmanaged, such absences can become systemic within the organisation and extremely difficult to reverse.

It is possible, however, to improve absence rates and to minimise the impact that absence has by putting the effective policies and procedures in place. Policies and procedures alone though will not be enough; every manager within the organisation must feel confident and capable of dealing with absence in an appropriate and effective manner.

The aim of this module is to help you to understand the causes of absence, to monitor and control absence rates, but most importantly, to create a culture of attendance.

Key Learning

• How current employment law legislation relates to absence at work
• The impact of absence on a business
• Measuring the cost of absenteeism
• What record keeping systems and absence procedures you will need
• The differences between long & short term absenteeism
• Managing medical referrals & disability
• How to structure and conduct return to work interviews
• Developing individual action plans
• How to create a culture of attendance

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